Sapphire Portal Information/Help

Log in  here for existing accounts

Availability of Information
Student attendance and grading information is available to parents of student in grades 3-12 via Sapphire. The website is: https://sapphire.pennmanor.net/CommunityWebPortal/. Teachers generally update grade information every two weeks.

Student Accounts
A Sapphire login account is comprised of a username, password and security pin code. Student account information are initially given to new incoming 7th graders in August. Students who did not receive initial login instructions or those who are newly enrolled should visit the main school office for login information.

Parent Accounts
Parents and guardians are encouraged to create private login separate from their child’s account. Do so by visiting: https://sapphire.pennmanor.net/CommunityWebPortal/Welcome.cfm and clicking on the Community Portal Application link under the Getting Started section of the site.

Step One of the account creation process is the entry of a keyword. The keyword is: comets

Next, parents will be required to accept the site policy and then complete the online account application.

Finally, Parents must fill out the form electronically, print and mail the original signed form to the following address for verification:

Sapphire Administrator
2950 Charlestown Road
Lancaster, PA 17603

Once received, district Sapphire administrators will validate the application and send an email stating the parent login account is ready to go. Note: With a parent account, multiple students in the same family may be “bundled” together under one login.

Parent account holders may also setup email notifications that signal when teachers have posted grades and/or other information to their student’s online Backpack.

Lost Passwords
For security reasons, the district will not disclose username or password information over the phone or via email. Parents or students who have lost passwords may stop by the main office of their school to have the password reset. Parents may be asked to produce proper identification to retrieve their student’s account information.

Compatibility
Sapphire is compatible with Linux, Mac and Windows systems running a current web browser. We recommend the latest version of Firefox or Google Chrome

AntiVirus, Spyware and System Patches
We strongly encourage all parents and students to keep their AntiVirus software up-to-date and apply all security patches released by Microsoft. Also, consider running an anti-SpyWare program for Windows such as AdAware or Spybot on a regular basis. A free Anti-Virus software package is available from AVG and may be downloaded here. Parents are also encouraged to stay abreast of Microsoft system patches via Windows Update.

Browser Cookies & Pop-Up Windows
Please note that in order for Sapphire to function properly, Cookies must be accepted for pennmanor.net via your web browser. Sapphire may utilize pop-up windows to notify users of important information and announcements. For this reason, please turn off any pop-up blocking software you may use when you enter the website and turn it back on after you log out. Sapphire never uses pop-ups for advertisements.

Contact
Questions, problems, and suggestions regarding Sapphire can be directed to: sapphiresupport@pennmanor.net